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Terms of service

Terms of Service

Welcome to Lemonderma!

These Terms of Service ("Terms") govern your access to and use of our website located at www.lemonderma.co (the "Site"), operated by Lemonderma ("we", "us", or "our"). By using our site, you agree to be bound by these Terms.

Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase from Lemonderma. By placing an order, you confirm that you meet these requirements.

2. Products & Descriptions

We strive to display accurate product descriptions, prices, and images. However, we do not warrant that:

  • Product descriptions are error-free or complete

  • Product colors will exactly match what is shown on your device

  • Pricing or availability information is always accurate

We reserve the right to change product details, discontinue products, or correct errors at any time without notice.

3. Orders & Payment

By placing an order, you agree that:

  • All information you provide is accurate and complete

  • You are authorized to use the payment method provided

  • Your order is subject to acceptance and availability

We reserve the right to reject or cancel orders, including those with incorrect pricing or suspected fraud.

4. Shipping & Delivery

We ship orders to the address provided at checkout. Please ensure your address is correct before completing your purchase.

  • Estimated delivery times are provided for reference only

  • We are not responsible for delays caused by couriers or customs

  • Lost or stolen packages must be reported to us and the courier

Full details are available on our Shipping Policy.

5. Returns & Refunds

We offer returns on unopened, unused items within 7 days of delivery. Opened or used products cannot be returned unless defective or damaged upon arrival.

For more information, visit our Return & Refund Policy.

6. Intellectual Property

All content on this website — including product designs, logos, images, graphics, and text — is the property of Lemonderma and protected under intellectual property laws. You may not:

  • Reproduce, copy, or modify any content

  • Use our branding for commercial purposes without permission

7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Lemonderma shall not be liable for any indirect, incidental, or consequential damages

  • Our liability for any claim will not exceed the purchase price of the product in question

  • We make no warranties other than those expressly stated on the site

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of those sites. Use them at your own risk.

10. Account & Access

You are responsible for maintaining the confidentiality of your account and password. We reserve the right to suspend or terminate access if we suspect misuse.

11. Governing Law

These Terms shall be governed by the laws of Thailand, without regard to its conflict of laws rules. Any disputes will be subject to the exclusive jurisdiction of Thai courts.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes means you accept the new Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

📧 support@lemonderma.co
🌐 www.lemonderma.co

Last updated: June 9, 2025